Features (AddOns)

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InBox CompanyService

Version 7.0.1

Creation Date 03/27/2019

Resources

This module allows you to associate clients with services.

Prerequisites

Framework

The following Znuny framework versions are supported:

  • [7.0.x]

Modules

The following modules are required:

  • InBox Core 7.0.1 or higher

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third-party software is required:

  • [None]

Installation

bin/znuny.Console.pl Admin::Package::Install /path/to/InBox\ CompanyService-7.0.1.opm

Settings

All services must be selected by default. To do this, go to "Administration > Overview" and search for "Client Users ↔ Services":

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Then click on "Change Default Services". Select all services and save:

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Default services will be ignored. Only those selected via "Customer Users ↔ Services" or "Customers ↔ Services" will be considered.

Usage

Go to Administration > Overview and search for "Customer ↔ Service":

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When loading the screen, click a customer or service to associate them:

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Select a specific customer or service and save:

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After carrying out the necessary settings, on the opening screens for tickets, it is possible to view only the services that are associated with the company. It is important to emphasize that if there are services associated with the user and the company, the services related to the user will be listed.

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